Swedish caregivers share what Black history means to them.
"Black history, which is all of our history — American history — represents legacy," says Marlena Parks, patient relations quality coordinator at Swedish Medical Group (SMG). "It's understanding the brilliance of our ancestors by acknowledging where we came from and who we come from. Because of them, I am."
Marlena Parks is a patient relations quality coordinator at Swedish Medical Group.
Marlena, who has been with Providence Swedish since 2018, says that Black History Month is a chance for us to loudly, proudly educate about the contributions that Black Americans have made to our society. She also says that she hopes the legacy of Black Americans continues to be recognized as it grows in the future.
"Black History Month is a reminder that we have the responsibility to take what we have learned, gift that knowledge to the next generation, and continue to add to the legacy. It's about power and should always be celebrated," Marlena says.
As an advocate for patients and caregivers in her role, Marlena believes strongly in making your voice heard.
"Black history, which is all of our history - American history - represents legacy. It's understanding the brilliance of our ancestors by acknowledging where we came from and who we come from. Because of them, I am."
After moving from SMG float pool to patient relations quality coordinator in 2021, Marlena began to work with patients and caregivers on helping provide best patient care outcomes. She says in this role she is fortunate enough to be able to support both caregivers and patients when trying to bridge care gaps. She ensures that SMG caregivers and our patients' voices are heard in situations where there is a need to reach clarification and resolution on what is good care.
"Entering a healthcare facility can be a very different, and sometimes scary, environment as a patient," Marlena says. "Especially when you aren't feeling like your best self."
Marlena is proud to help patients who are experiencing that fear or doubt and put their minds at ease, so they can receive the best care possible. When not at work, Marlena enjoys time by the water with her family, hiking, and traveling.
Learn more and find a doctor
Whether you require an in-person visit or want to consult a doctor virtually, you have options. Contact Swedish Primary Care to schedule an appointment with a primary care provider. You can also connect virtually with your provider to review your symptoms, provide instruction and follow up as needed. And with Swedish ExpressCare Virtual you can receive treatment in minutes for common conditions such as colds, flu, urinary tract infections, and more. You can use our provider directory to find a specialist or primary care physician near you.
Information for patients and visitors
Additional resources
Black History Month flag raising at Providence Swedish First Hill
Black Americans are among the unsung heroes of modern medicine and health-care
Watch video: Swedish's commitment to equity is closing health-care gaps
This information is not intended as a substitute for professional medical care. Always follow your health care professional's instructions.
